change-subscription-settings

How do I manage my Moodby Play subscription?

Go to the Subscriptions tab anytime you want to change something.


Here is what you need to do:

  • Add a card to make payments on Moodby Play.
  • Click Add a card in the Payments tab.
  • Fill out card details — the card number, expiration date, holder name, and CVV code.
  • Once you hit Authorize, the card will be checked and added to your Place. You can add several cards if needed. 

Note: The platform is integrated with ECOMMPAY. It is a reliable PCI DSS-compliant provider that ensures the payment data is securely transmitted, protecting all entities involved. 

  • Subscribe to the service or Premium stations. 
  • Log in as Owner, Media Manager, or Administrator. Users with other Roles won't be able to deal with it.
  • To get a subscription to all Base stations on Moodby Play, hit the Subscribe button at the top of the page where you are now. In the pop-up window, check for the payment method and subscribe. 
  • Additionally, you can subscribe to Premium stations by tapping the Subscribe button on a station page.
  • Cancel or renew your subscription.
  • Hit Change in the Subscriptions tab.
  • Click on the Cancel subscription button.

Note: You can renew your canceled subscription for free until the day it expires by tapping the Renew button at the top of the page at Moodby Play.