---
title: I play Moodby music from my computer, but it doesn’t work. What should I do?
description: Can I try Moodby for free?
---

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# I play Moodby music from my computer, but it doesn’t work. What should I do?

1. Close all open tabs with [play.moodby.com](http://play.moodby.com/).
2. Reopen [play.moodby.com](http://play.moodby.com/).
3. Make sure your subscription is active: Subscriptions.
4. Go to [play.moodby.com](http://play.moodby.com/), select a Station, and start playback.

If the issue persists, email to **support@moodby.com** with an issue description — our team will help you resolve it. 

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