---
title: I can’t change the volume
description: Please follow the steps below to resolve the issue.
---

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# I can’t change the volume

## Please follow the steps below:

1. Find the **six dots** next to the chat icon.
2. Place your cursor over the six dots.
3. Drag the chat to a different position by clicking and holding the mouse button.
4. Try adjusting the volume again.

![](https://help.moodby.com/hs-fs/hubfs/image-png-1.png?width=316&height=208&name=image-png-1.png)

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